Privacy Policy

At NYC AutoPro, located at 456 W 42nd St, New York, NY 10036, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://nycautopro.org or use our services. By accessing our site, you agree to the practices described herein.

Information We Collect
We collect personal data such as your name, email address, phone number, and vehicle details when you submit a contact form or request a service. We also gather non-personal data, including IP addresses, browser types, and page views, through cookies and similar technologies for analytics and site improvement.

How We Use Your Information
Your data is used to process service requests, communicate with you about repairs, provide updates, and enhance our offerings. We may send promotional emails, which you can opt out of by clicking the unsubscribe link in any email.

Disclosure of Information
We do not sell your personal information to third parties. However, we may share it with trusted service providers (e.g., payment processors, web hosts) under strict confidentiality agreements to fulfill our services. We may also disclose data if required by law or to protect our rights.

California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights: (1) The right to know what personal information we collect, use, disclose, or sell; (2) The right to delete personal information (subject to certain exceptions); (3) The right to opt out of the sale of personal information (we do not sell data); and (4) The right to non-discrimination for exercising these rights. To submit a request, email [email protected] with your name, contact details, and a description of your request. We will verify your identity and respond within 45 days, with a possible 45-day extension if needed. You may also appoint an authorized agent to make requests on your behalf.

Cookies and Tracking Technologies
We use cookies for functionality, analytics, and advertising (e.g., Google Analytics with ID UA-12345678-1, Meta Pixel ID 987654321). These help us understand user behavior and improve our site. You can manage cookie preferences through your browser settings or by contacting us.

Data Security
We implement SSL encryption, regular security audits, and access controls to protect your data. However, no online system is entirely immune to breaches, and we cannot guarantee absolute security.

Children’s Privacy
Our services are not directed at individuals under 16. We do not knowingly collect data from minors and will delete it upon discovery.

International Data Transfers
Your information may be transferred to servers outside the U.S. We ensure compliance with applicable data protection laws in such cases.

Retention Period
We retain your data for as long as necessary to fulfill the purposes outlined, or as required by law, typically up to 7 years for service records.

Changes to This Policy
We may update this policy periodically. Check back for changes, effective upon posting. We will notify you of significant updates via email or a prominent notice on our site.

Contact Us
For questions or to exercise your rights, contact us at [email protected] or call +1 (212) 555-0123.